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Transparency & Trust

Privacy Policy

LAST UPDATED: MAY 30, 2026•DPDP ACT 2023 COMPLIANT•5 MINS READ
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Our Privacy Promise

"We don't buy or rent personal data from third-party data brokers. Ever. Your trust is the fuel behind our holidays."

1. Introduction

We know privacy policies are usually the kind of page people skip. But if you've ever wondered what happens to your name, your phone number, or your travel preferences when you fill out a form on our website — this page answers exactly that.

At TravelOcat, we take your privacy seriously. Not because we have to, but because you're trusting us with your personal details to plan one of the most meaningful experiences of your life — your holiday. That trust matters to us, and we handle your information with care.

This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have over it. It applies to all users of travelocat.in and anyone who contacts us through our website, WhatsApp, email, or in person at our offices.

Please take a few minutes to read it. It's written in plain language — no legal jargon, no confusing clauses.

2. What We Collect

What Information We Collect from You

We only collect information that's genuinely needed to help you plan and book your trip. Here is how it breaks down:

Provided Directly By You

Information You Give Us Directly

When you fill out an enquiry form, call us, message us on WhatsApp, or email us, we may collect:

  • Your full name
  • Phone number
  • Email address
  • City or state of residence
  • Travel preferences (destinations, dates)
  • Passport details (only for visa/flights)
  • Payment details (processed securely via Razorpay)
Collected Automatically

Technical Information

When you visit travelocat.in, our website automatically collects certain technical info through cookie packets and analytics suites like Google Analytics:

  • IP address & Geo-location
  • Browser type and version
  • Pages visited & duration
  • Device type (mobile, desktop)
  • Referring channel / ad click
Third-Party Attribution

Information from Partners

If you interact with our ads on Facebook, Instagram, or Google and click through to our website, those platforms may share limited attribution data with us to optimize our ad budgets. We do not buy or rent personal profiles from data brokers.

3. How We Use It

How We Use Your Information

We use your personal data specifically to manage bookings, optimize campaigns, and satisfy statutory travel criteria:

Trip Logistics

Everything you share about destination and preferences goes directly toward creating customized travel itineraries.

Customer Support

Phone and email lists are used for booking updates, ticket invoices, vouchers, and emergency travel support.

Secure Payments

Transactions are securely handshaked via authorized gateways. Full card numbers never hit our physical servers.

Promotional Alerts

If opted-in, we send exclusive deals, seasonal holiday ideas, or curated packages. You can opt-out with 1-click.

Service Tuning

Anonymous analytics logs help us debug performance and clean layout experiences, strictly without naming you.

Statutory Filing

Airlines, foreign embassies, and immigration bodies require exact passenger information. We share only what's required.

4. Sharing Policies

Who We Share Your Information With

We do not sell your data. We do not participate in marketing grids. We share only with certified logistics partners required to fulfill your trip packages:

LOGISTICS PARTNERS

Hotels & Accommodation Providers

We share guest names, group counts, and date preferences directly with hotel desks to secure bookings.

SECURE PIPELINE
TRANSITS

Airlines & Transport Providers

Flight bookings, train rosters, and private vehicle drivers receive passenger profiles to coordinate pickups.

SECURE PIPELINE
IMMIGRATION

Visa & Government Authorities

If you purchase international custom packages requiring visas, your passport scan is filed directly with embassies.

SECURE PIPELINE
TECH INTEGRATIONS

Technology & Payment Gateways

Reputable, audited payment partners (such as Razorpay) and transaction alerts services process transaction details.

SECURE PIPELINE
5. Cookies & Tracking

Cookies — What They Are & How We Use Them

Cookies are minor text records stored locally to improve web flow. TravelOcat deploys cookies for three explicit reasons:

1

Essential

For page building, routing, and form state memory. Disabling them blocks critical functions.

2

Analytics

To log visitor habits, bounce rates, and load bugs. Strictly anonymous data.

3

Marketing

Used by platforms like Meta Pixel or Google Ads to display custom tour recommendations.

You are in control: You can manage or delete cookies through your browser settings. Declining optional marketing cookies will not restrict your access to tour packages.

6. Storage & Security

How We Store and Protect Your Data

Your travel details are hosted on certified secure servers and shielded behind industry-grade encryption models (SSL handshake) to protect transaction histories and details.

We limit internal access to personal details exclusively to operations executives and sales experts actively processing your destinations. Employees are bound to confidentiality agreements.

We hold data for the lifetime of your relationship with us or as required by financial auditing bodies in India (under standard GST and accounting rules). If a data breach ever occurs, we pledge to notify you within 72 hours.

7. Your Controls

Your Rights Over Your Personal Data

Under India's Digital Personal Data Protection (DPDP) Act, 2023, you maintain complete sovereignty over what data we process. You can request changes at any time:

1

Right to Access

Request a clean, CSV copy of all personal records we have on file for you.

2

Right to Correction

Ask us to update incorrect phone lines, spelling mistakes, or passport listings.

3

Right to Deletion

Request absolute deletion of profiles (subject to legal taxation/audit logs).

4

Marketing Opt-Out

1-click unsubscribe from holiday mailers or broadcast lists on WhatsApp.

5

Withdraw Consent

Revoke our processing rights for specific optional parameters at any point.

HOW TO EXERCISE RIGHTS

Simply shoot an email or shoot a direct message on WhatsApp. We close all updates in 7 working days.

8. Legal & Children

Children's Privacy

Our platform is crafted for adults. We do not deliberately index details from children under 18 years of age without explicit guardian verification. If a guardian suspects their ward has shared profiling info, alert us and we will purge the records.

External Redirection Links

Our pages host links out to airlines portals, visa information hubs, or regional maps. Once you hop outside travelocat.in, this policy ceases to cover you. Read their policies carefully.

Policy Revisions

We refresh this layout occasionally to coordinate with foreign visa regulations or updates to India's DPDP Act, 2023. Major changes are broadcasted via notifications.